Terms & Conditions

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings assigned to them below:

• "sona4d," "we," "us," or "our" refers to the online gaming platform operating under the domain sona4d.cam and its related services.
• "User," "you," or "your" refers to any individual who accesses, registers with, or uses any services provided by sona4d.
• "Account" means the personal gaming account created by a User upon registration with sona4d.
• "Services" refers to all gaming, betting, and related services offered through the sona4d platform, including but not limited to sports betting, live casino, slots, togel (lottery games), and other gaming products.
• "Website" means the sona4d platform accessible at https://sona4d.cam and any associated mobile applications or interfaces.
• "Bonus" refers to promotional credits, free bets, or other incentives provided by sona4d to Users under specific promotional terms.
• "KYC" means Know Your Customer, the identity verification process required by sona4d to comply with anti-fraud and responsible gaming regulations.
• "Wager" or "Bet" means any stake placed by a User on a gaming or betting outcome through the sona4d platform.

2. Acceptance of Terms

By accessing, registering with, or using any services provided by sona4d, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and sona4d.

If you do not agree with any part of these Terms, you must immediately cease using sona4d services and refrain from registering an Account. Continued use of the Website or Services after any modifications to these Terms constitutes your acceptance of such modifications.

These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming policy, which are incorporated herein by reference. In the event of any conflict between these Terms and other policies, these Terms shall prevail unless explicitly stated otherwise.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To register an Account and use sona4d services, you must meet the following mandatory requirements:

• You must be at least 21 years of age or the legal age of majority in your jurisdiction, whichever is greater.
• You must be a resident of Indonesia or located within Indonesian territory at the time of registration and when accessing Services.
• You must be legally permitted to participate in online gaming activities under the laws of your jurisdiction.
• You must not be registered with any self-exclusion program or gambling ban list.

3.2 Account Registration Process

When registering an Account with sona4d, you agree to:

• Provide accurate, current, and complete information as requested in the registration form, including your full legal name, date of birth, valid email address, and contact phone number.
• Maintain and promptly update your Account information to ensure it remains accurate and complete.
• Create only one Account per person. Multiple accounts created by the same individual are strictly prohibited and may result in immediate Account suspension and forfeiture of all funds and bonuses.
• Keep your Account login credentials (username and password) strictly confidential and not share them with any third party.
• Immediately notify sona4d if you become aware of any unauthorized access to or use of your Account.

3.3 Account Restrictions

sona4d reserves the right to refuse registration or to suspend or terminate any Account at our sole discretion, including but not limited to circumstances where:

• You have provided false, inaccurate, or misleading information during registration or verification.
• You have violated any provision of these Terms and Conditions.
• You have engaged in fraudulent, abusive, or illegal activities.
• You have failed to complete KYC verification within the required timeframe.
• We are required to do so by applicable law, regulation, or court order.

4. Account Security and Verification

4.1 Identity Verification (KYC)

To comply with regulatory requirements and prevent fraud, sona4d requires all Users to complete a KYC verification process. You agree to:

• Provide valid government-issued identification documents such as Indonesian KTP (Kartu Tanda Penduduk), passport, or driver's license upon request.
• Provide proof of address such as utility bills, bank statements, or government correspondence dated within the last three months.
• Submit clear, legible copies or photographs of all requested documents within the timeframe specified by sona4d.
• Cooperate with any additional verification requests that sona4d may require to confirm your identity, age, or payment method ownership.

Failure to complete KYC verification may result in restrictions on your Account, including limitations on deposits, inability to place bets, suspension of withdrawals, or Account closure. sona4d reserves the right to request additional verification at any time during your use of our Services.

4.2 Account Security Obligations

You are solely responsible for maintaining the security of your Account credentials. You agree to:

• Choose a strong, unique password that is not used for any other online service.
• Not share your login credentials with any other person for any reason.
• Log out of your Account after each session, especially when using shared or public computers.
• Immediately notify sona4d customer support if you suspect any unauthorized access to your Account.

You acknowledge that you are fully responsible for all activities that occur under your Account, regardless of whether such activities were authorized by you. sona4d will not be liable for any loss or damage arising from your failure to maintain Account security.

5. Deposits and Withdrawals

5.1 Deposit Methods and Limits

sona4d accepts deposits through various payment methods commonly used in Indonesia, including bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, and OCBC NISP, as well as e-wallet services including OVO, DANA, GoPay, and ShopeePay. Deposit limits vary by payment method and may be adjusted based on Account status and verification level.

All deposits are subject to the following conditions:

• Deposits must be made from a payment method registered in your own name. Third-party payments are strictly prohibited.
• Minimum deposit amounts vary by payment method and are clearly displayed during the deposit process.
• sona4d does not charge fees for deposits, though your payment provider may impose their own charges.
• Deposits are typically processed instantly or within minutes, though processing times may vary depending on the payment method and banking hours.
• You may be required to complete KYC verification before making deposits exceeding certain thresholds.

5.2 Withdrawal Process and Requirements

You may request withdrawal of your Account balance at any time, subject to the following terms:

• Withdrawals can only be processed to the same payment method used for deposits, unless otherwise approved by sona4d for valid reasons.
• Your Account must be fully KYC-verified before any withdrawal can be processed.
• All bonus wagering requirements must be met before withdrawing funds derived from bonus promotions.
• Minimum withdrawal amount is Rp 100,000 Indonesian Rupiah. Maximum daily withdrawal limits vary based on VIP tier status.
• Withdrawal processing times range from 1 to 24 hours depending on verification status, payment method, and VIP tier. Gold VIP members receive expedited processing within 6 hours.
• sona4d reserves the right to request additional verification documents before processing withdrawals, particularly for large amounts or first-time withdrawal requests.

5.3 Anti-Money Laundering Policies

sona4d maintains strict anti-money laundering (AML) policies in compliance with international standards. All deposits must be wagered at least once before withdrawal. Suspicious transaction patterns may trigger enhanced due diligence procedures, including temporary Account suspension pending investigation.

6. Bonuses and Promotions

6.1 General Bonus Terms

sona4d offers various bonuses and promotions to enhance your gaming experience. All bonuses are subject to specific terms and conditions which must be read carefully before acceptance. General terms applicable to all bonuses include:

• Bonuses are offered at sona4d's sole discretion and may be modified, suspended, or terminated at any time without prior notice.
• Each User is entitled to one welcome bonus per Account, household, IP address, and payment method. Abuse of bonus offers through multiple accounts will result in confiscation of bonuses and potential Account closure.
• Wagering requirements must be met before bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements vary by promotion and are clearly stated in each bonus's terms.
• Different game types contribute differently toward wagering requirements. Slots typically contribute 100%, while table games and live casino may contribute at reduced rates or be excluded entirely.
• Bonus funds cannot be withdrawn; only the winnings generated from bonus funds can be withdrawn once wagering requirements are met.
• All bonuses have expiration dates. Unclaimed bonuses or bonuses with unmet wagering requirements within the validity period will be forfeited.

6.2 Welcome Bonus Specific Terms

The sona4d welcome bonus offers new players a 100% match bonus up to Rp 5,000,000 Indonesian Rupiah on their first deposit. This bonus is subject to:

• Minimum qualifying deposit of Rp 50,000.
• 30x wagering requirement calculated on the bonus amount only.
• Validity period of 30 days from bonus activation.
• Available to new Users only who have not previously held an Account with sona4d.

6.3 Bonus Abuse and Forfeiture

sona4d reserves the right to confiscate any bonus and associated winnings if we determine that bonus terms have been violated or that bonus abuse has occurred. This includes but is not limited to creating multiple accounts, collusion with other players, irregular betting patterns designed to exploit bonus terms, or any other activity deemed abusive.

7. Game Rules and Betting

7.1 Sports Betting

All sports bets placed through sona4d are subject to the following terms:

• Bets are accepted only on events and markets offered on the sona4d platform.
• Odds are subject to change until the bet is confirmed. Once a bet is placed and confirmed, it cannot be canceled or modified.
• sona4d reserves the right to refuse or limit any bet at our sole discretion.
• All bets are settled based on official results from recognized sporting authorities. In the absence of an official result, sona4d's determination shall be final.
• If an event is abandoned, postponed, or canceled, bets may be voided and stakes returned unless otherwise specified in the specific sport rules.
• Maximum and minimum bet limits apply and are displayed for each market. Limits may vary based on sport, event, and Account status.

7.2 Casino Games

All casino games including slots, live dealer games, and table games are provided by licensed third-party software providers. Game outcomes are determined by certified Random Number Generators (RNG) that are regularly audited for fairness. sona4d does not have any influence over game outcomes.

Users acknowledge that:

• All casino games carry a house edge, and long-term losses are statistically expected.
• Return to Player (RTP) percentages are theoretical calculations over millions of game rounds and do not guarantee individual session results.
• Game malfunctions void all pays and plays. If a game malfunctions during play, the bet will be refunded.
• sona4d reserves the right to suspend or terminate any game without notice.

7.3 Lottery Games (Togel)

Lottery betting through sona4d, including togel markets covering Singapore, Hongkong, Sydney, and Macau draws, is subject to official lottery results from the respective jurisdictions. Bet acceptance cut-off times are clearly displayed for each draw. Late bets will be automatically rejected. Results are based on official announcements from authorized lottery operators.

8. Responsible Gaming

sona4d is committed to promoting responsible gaming and preventing gambling-related harm. We provide comprehensive tools and resources to help Users maintain control over their gaming activities.

8.1 Self-Exclusion and Limits

Users may implement the following responsible gaming tools at any time:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts.
• Loss Limits: Define maximum acceptable losses over specified periods.
• Session Time Limits: Receive automatic logout after reaching your chosen session duration.
• Reality Checks: Configure periodic reminders displaying session time and balance.
• Self-Exclusion: Temporarily or permanently exclude yourself from using sona4d services for periods ranging from 24 hours to permanent closure.

During any self-exclusion period, you will not be able to access your Account, place bets, or receive promotional communications. If you feel your gaming is becoming problematic, please contact our customer support team immediately at [email protected] for assistance and guidance to professional support resources.

8.2 Age Restrictions

sona4d services are strictly prohibited for individuals under 21 years of age. We employ robust age verification procedures and will immediately close any Account found to belong to an underage individual.

9. Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

• Using sona4d services for any illegal purpose or in violation of any local, national, or international law.
• Creating multiple Accounts to abuse bonuses, promotions, or circumvent Account restrictions.
• Colluding with other Users or third parties to gain unfair advantages.
• Using automated betting software, bots, or other tools to place bets without manual intervention.
• Attempting to manipulate odds, exploit errors in odds or game software, or engage in any form of fraud.
• Depositing funds from stolen credit cards, fraudulent payment sources, or money laundering activities.
• Engaging in offensive, abusive, or harassing behavior toward other Users or sona4d staff.
• Attempting to reverse engineer, decompile, or modify any sona4d software or platform code.
• Using VPN, proxy, or other tools to disguise your location or circumvent geographic restrictions.

Violation of these prohibitions will result in immediate Account suspension or termination, forfeiture of all funds and bonuses, and potential legal action. sona4d cooperates fully with law enforcement authorities in investigating illegal activities.

10. Intellectual Property

All content available on the sona4d platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, and the compilation thereof (collectively, the "Content"), is the exclusive property of sona4d or our licensors and is protected by Indonesian and international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for personal, non-commercial purposes only. You may not:

• Copy, reproduce, distribute, transmit, display, perform, publish, license, or create derivative works from any Content without explicit written permission from sona4d.
• Use the sona4d name, logo, or trademarks in any manner without prior written consent.
• Frame or mirror any part of the Website without explicit written authorization.
• Use any automated system to access or extract data from the Website.

11. Limitation of Liability

11.1 Disclaimer of Warranties

sona4d services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, sona4d disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

sona4d does not warrant that:

• The Services will be uninterrupted, timely, secure, or error-free.
• The results obtained from using the Services will be accurate or reliable.
• The quality of any products, services, information, or other material obtained through the Services will meet your expectations.
• Any errors in the software will be corrected.

11.2 Limitation of Liability

To the maximum extent permitted by applicable law, sona4d, its directors, employees, partners, agents, suppliers, or affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use the Services.
• Any conduct or content of any third party on the Services.
• Any content obtained from the Services.
• Unauthorized access, use, or alteration of your transmissions or content.

In no event shall sona4d's total liability to you for all damages, losses, or causes of action exceed the amount you have deposited into your Account in the six months prior to the claim, or Rp 10,000,000 Indonesian Rupiah, whichever is less.

12. Dispute Resolution

12.1 Customer Complaints

If you have any complaint or dispute regarding sona4d services, you must first contact our customer support team at [email protected] within 7 days of the incident giving rise to the complaint. Please provide detailed information including your Account username, date and time of the incident, and a clear description of the issue.

Our customer support team will investigate your complaint and respond within 7 business days. We are committed to resolving all disputes fairly and transparently.

12.2 Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which sona4d is licensed to operate. Any disputes arising out of or relating to these Terms or your use of sona4d services shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

12.3 Arbitration

Any unresolved dispute may be submitted to binding arbitration in accordance with international arbitration rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding on both parties.

13. Changes to Terms

sona4d reserves the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Material changes will be notified to Users via email or through prominent notice on the Website.

Your continued use of sona4d services following the posting of any changes to these Terms constitutes your acceptance of those changes. If you do not agree with any modifications, you must cease using our Services immediately and may request Account closure.

It is your responsibility to review these Terms regularly to stay informed of any updates. The "Last Updated" date at the top of this document indicates when these Terms were most recently revised.

14. Contact Information

If you have any questions, concerns, or comments regarding these Terms and Conditions, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 through the Website
• WhatsApp Support: +62 812 3456 7890

Our customer support team is available around the clock to assist you with any inquiries related to these Terms or any aspect of sona4d services.